Frequently Asked Questions
Do you ship throughout Italy?
Yes, Vin Hello ships to Italy. Available shipping methods and costs are shown at checkout.
Are the bottles available immediately?
Availability is indicated on the individual product pages. Some rare labels or special formats may be available in limited quantities.
Can I buy a bottle as a gift?
Yes. The Gift Ideas, Luxury Wines and Special Formats sections help you find bottles suitable for anniversaries, dinners and events.
Do you have special formats?
Yes, when available, we offer Magnums, Jeroboams, Methuselahs, wooden cases and multi-packs.
Can I ask for advice before purchasing?
Yes. You can contact us for support in choosing, especially for gifts, corporate events or important bottles.
Do you sell wine to minors?
No. The purchase of alcoholic products is reserved for individuals who have reached the legal age required by applicable law.
What happens if the package arrives damaged?
In case of visible damage, we recommend reporting it to the courier at the time of delivery and contacting us with photos of the package and bottles.